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Frequently asked questions

What are your prices?

Please submit the form and you will hear from us within two days in most cases. We will be sending you our price list for the service you are seeking to have.

If you would like to continue working with us after your first project, there is monthly platform fee which is $99 per month. Your membership includes aftercare support and tweak requests up until three hours every month. Platform membership also unlocks cheaper service fees.

Can I see your previous work?

Sure. Please see our portfolio here: https://portfolio.pasilobus.com

How will your team engage with me?

We demo the work we've done at the end of every week. You will receive a lot emails from us during the  project. We schedule calls as necessary. As long as you are responsive to our requests and questions, everything will go very smooth.

All projects are also streamlined on our cloud platform and you will be able to track progress by simply logging into your account.

How often am I invoiced?

We bill you every week duration of the project up until we reach the total agreed amount.

How do I pay?

We charge the payment method on file in your Pasilobus account at pasilobus.com

Automatically every week.

Can I extend the project?

If you need more time, you have the option to extend the project up to four weeks at a weekly rate after the project expiration date.

We also charge for extra time if we do not hear from you by agreed deadlines and the project gets delayed because of such continious unresponsiveness. That being said we understand things do not always go as planned. We will be happy to extend the project at no cost as long as you communicate with us.

What if I do not like your work?

We waive the last invoice off. It's on us. No questions asked.

Do you work with companies outside of USA?

Yes, we can work with any timezone. 

Do you sign NDA?

We do not sign NDAs. Our service agreement has privacy terms applies all our services.

Who owns the the rights of the work you have done?

You do. Every line of code we write is your property. At the end of the project, we hand the rights upon signing the Transfer Release agreement.


Helpful links

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